Airtel Customer Care Number or Email ID is required for immediate resolution of any problem related to DTH, Broadband, Payment Bank and Mobile Services.
Tech786: The name of a telecom company after Jio is Airtel. It ranks second in terms of number of subscribers. If you are also an Airtel customer then you will often have to face many problems related to services like SIM card, internet, prepaid / postpaid recharge plan, offers, Airtel payment bank, broadband plan, DTH plan etc.
The only option to get rid of all these problems is Airtel Customer Care Number, through which you can directly talk to the customer care officer of Airtel and register your problem and get the solution.
Before knowing more information related to Airtel customer service and support, once we look at some basic aspects of Airtel company.
Bharti Airtel Limited, which we know as Airtel for short, is an Indian multinational telecommunications service based company.
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Its head quarter is in New Delhi. Apart from India, it also operates in eighteen different countries, in which South Asia is a continent like Africa.
It was founded on 7 July 1995 by Sunil Bharti Mittal, who is currently its chairman and the CEO of this company is Gopal Vittal.
Airtel Customer Care Support [ 24 * 7 ]
Airtel Customer Support is a service through which you can share your Airtel experience with the company or find a solution to any problems related to the services associated with the company.
For the convenience of its customers, Airtel has given 3 following ways through which you can register your query.
1- Call Us
All Airtel customers can call toll free number 📞 198 for information related to their grievances and services and find solutions in relation to their tariff plan, ISD, STD, Roaming Activation, VAS Deactivation, Service Termination etc.
Also, for general information such as bills, schemes, VAS information, you can call 121 to tell you that this service is chargeable, in which you will have to pay the price at the rate of 50 paise per 3 minutes.
To activate any value added service, you can SMS START to 121 and at the same time you have to send STOP to the same number to deactivate the service.
Apart from this, if you want to contact any other number, then for this, Airtel has given contact numbers for prepaid and postpaid customers according to the location, which you can see according to the location in the table below or given below Follow the procedure like –
UP East –
Airtel Customer Care Number For Prepaid Users- ☎️ 9935199351
Airtel Customer Care Number For Postpaid users- ☎️ 9935012345
How to get Airtel Customer Care Number for Any Location?
Step 1: First click here to go to the official portal of Airtel.
Step 2: Now on the right side, you will see the option of Select Location for Customer Support. In this, select your location such as Delhi NCR, Chennai, Haryana, Gujarat, Himachal Pradesh, UP East or wherever you are billed.
Step 3: As soon as the location is selected, at the bottom of the Call Us option, you will see different mobile numbers for prepaid and postpaid customers in red color.
Step 4: Now you can call these given mobile number and get customer support.
2: Nodal Team
If you cannot get satisfactory solution to your problem by talking to Airtel Customer Care Number, then in such a situation you have the option to contact the Nodal Team.
In this, you need your Complaint Reference Number and Greven Detail.
Working Hours of Nodal Team: Monday to Friday and Timing is 9:30 AM to 6:00 PM.
3- Appellate Authority
Airtel has also given a third option for complete solution to the customers’ problem which is of Appellate Authority. Any customer can file an appeal with this authority to resolve their problem and not get satisfactory result from Airtel Customer Care Number or you can file your complaint through email, post, person or consumer care number.
To solve the problem by the Appellate Authority, you can click here and go to the official portal.
Points to be Remember
A) The working hours of the appellate authority are between 9:30 am and 6:30 pm from Monday to Friday.
B) The complaint details (service request number) shared by the Grievance Center should be available at the time of appeal to the Appellate Authority.
C) An appeal must be filed within 90 days of the expiry of the complaint or the resolution time specified by the Grievance Center should be requested.
D) The appellate authority shall provide a specific reference number within 3 days of reporting the issue.
The Appellate Authority will return with the resolution within 39 days from the date of filing the appeal.
Airtel Broadband Customer Care Number – State Wise
|State Name||Local Customer Care Number|
|Madhya Pradesh & Chhattisgarh||(0755) 4444121|
|*Uttar Pradesh||(0522) 4444121|
|Andhra Pradesh||(040) 44444121|
|Himachal Pradesh||(0172) 4444121|
|Jammu & Kashmir||(0172) 4444121|
|Bihar & Jharkhand||(033) 44444121|
|Tamil Nadu||(044) 44444121|
|North East||(033) 44444121|
For Getting Quick Customer Care Support
In the wake of the outbreak of COVID-19, a limited number of officers (Airtel Customer Care) are working at Airtel’s call center. In such a situation you can avoid this waiting time and get quick help by using Airtel Thanks App.
For recharge, banking, and assistance and support. Click here to download.
Airtel DTH Customer Care Number – State Wise
Email ID – [email protected]
If you are a DTH subscriber, you can call DTH related services on 24×7 toll free number 📞 1800-103-6065.
|Name of State||Local Customer Care Number|
|Madhya Pradesh & Chhattisgarh||0755 4448080|
|*Uttar Pradesh||0522 4448080|
|Andhra Pradesh||040 44448080|
|Jammu & Kashmir||09596748080|
|Bihar & Jharkhand||09955148080|
|Tamil Nadu||044 44448080|
Disclaimer : All information and data on this page have been collected from Airtel’s official site and Wikipedia. As far as we have tried to make it flawless on our part, we will not be responsible if any error is found. For more information you can visit the official portal.
Last Updated on July 27, 2021 by admin