FASTag: The management of National Highways in India is looked after by the National Highways Authority of NHAI.
Recently, NHAI says that in the last week, toll collection of more than 100 crore rupees has been done everyday.
This has happened through FastTag. Which is a big thing for India. The total collection due from FastTag on February 25 is around 103.4 crores rupees.
However, there is a problem at many toll points across the country, and the problem is that truck owners are facing losses due to wrong money being deducted at the toll points.
It has become a big problem for them, especially the truck owners to complain about it.
Many times the truck driver either does not have complete information and does not know where to complain, and how to make a complaint.
According to a report by Technology, most commercial vehicles in the country will get FASTag issuers.
According to a report from FASTag, this amount is being deducted more than the estimated amount in 1 out of 5 transactions every day.
Which is a big thing, the lack of complete information about Fastag has been noticed among most truck drivers.
There are many truck drivers who are not fully aware of FASTag. In the absence of this information, he is failing to make up for his over-deducted money.
Because of these, Pune is facing troubles. More than 1 million transactions from WheelsEye have been analyzed.
He then came to know about two major problems of many drivers. For this, different names have also been issued to banks regarding FASTag.
The National Payments Corporation of India (NPCI) has issued helpline numbers of various FASTag issuing banks.
Truck owners can complained to follow these steps –
|Sr No.||Issuing Bank||Customer Care Helpline No|
|1||Airtel Payments Bank||400/8800-688-006|
|3||AU Small Finance Bank||1800-258-7300|
|4||Axis Bank Ltd||1860-419-8585|
|5||Bank of Baroda||1800-103-4568|
|7||City Union Bank Ltd||1800-258-7200|
|8||Equitas Small Finance Bank||1800-103-1222|
|10||FINO Payments Bank||022-6868-1414|
|14||IDFC First Bank||1800-266-9970|
|16||Karur Vysya Bank||1800-102-1916|
|17||Kotak Mahindra Bank||18-602-666-888|
|18||Nagpur Nagarik Sahakari Bank||1800-266-7183|
|20||Punjab Maharashtra Bank||NA|
|21||Punjab National Bank||1800-419-6610|
|23||South Indian Bank||1800-425-1809|
|24||State Bank of India||1800-110-018|
|26||Union Bank of India||1800-258-6400|
If this problem has happened to him, if he has been victim of more money cuts in giving money through FASTag.
So you can lodge your complaint on the helpline numbers of these various banks.
For complaints related to FASTag, facility has been given to complain within the Dispute column on its portal and app.
But the big thing is that due to lack of complete information, all the facilities are proving bleak for truck drivers.
By visiting this, one can still file a complaint online. Registration on this is done on the basis of OTP.
In addition, Wheels has introduced an ‘Auto Refund‘ feature for Fastag users released by it.
This facility will inform people about wrong toll cuts and their money will also be returned automatically.
Last Updated on March 5, 2021 by admin