Saturday, May 15, 2021

Increase toll collection from FASTag, if you cut wrong toll tax, complain like this

FASTag: The management of National Highways in India is looked after by the National Highways Authority of NHAI.

Recently, NHAI says that in the last week, toll collection of more than 100 crore rupees has been done everyday.

This has happened through FastTag. Which is a big thing for India. The total collection due from FastTag on February 25 is around 103.4 crores rupees.

However, there is a problem at many toll points across the country, and the problem is that truck owners are facing losses due to wrong money being deducted at the toll points.

It has become a big problem for them, especially the truck owners to complain about it.

Many times the truck driver either does not have complete information and does not know where to complain, and how to make a complaint.

According to a report by Technology, most commercial vehicles in the country will get FASTag issuers.

According to a report from FASTag, this amount is being deducted more than the estimated amount in 1 out of 5 transactions every day.

Which is a big thing, the lack of complete information about Fastag has been noticed among most truck drivers.

There are many truck drivers who are not fully aware of FASTag. In the absence of this information, he is failing to make up for his over-deducted money.

Because of these, Pune is facing troubles. More than 1 million transactions from WheelsEye have been analyzed.

He then came to know about two major problems of many drivers. For this, different names have also been issued to banks regarding FASTag.

The National Payments Corporation of India (NPCI) has issued helpline numbers of various FASTag issuing banks.

Truck owners can complained to follow these steps –

FASTag - tech786

Sr No. Issuing Bank Customer Care Helpline No
1 Airtel Payments Bank 400/8800-688-006
2 Allahabad Bank 1800-258-6680
3 AU Small Finance Bank 1800-258-7300
4 Axis Bank Ltd 1860-419-8585
5 Bank of Baroda 1800-103-4568
6 Canara Bank 1800-103-3568
7 City Union Bank Ltd 1800-258-7200
8 Equitas Small Finance Bank 1800-103-1222
9 Federal Bank 1800-266-9520
10 FINO Payments Bank 022-6868-1414
11 HDFC Bank 1800-120-1243
12 ICICI Bank 1800-210-0104
13 IDBI Bank 1800-266-1962
14 IDFC First Bank 1800-266-9970
15 IndusInd Bank 1860-210-8887
16 Karur Vysya Bank 1800-102-1916
17 Kotak Mahindra Bank 18-602-666-888
18 Nagpur Nagarik Sahakari Bank 1800-266-7183
19 PAYTM Bank 1800-120-4210
20 Punjab Maharashtra Bank NA
21 Punjab National Bank 1800-419-6610
22 Saraswat Bank 1800-229-999/1800-266-5555
23 South Indian Bank 1800-425-1809
24 State Bank of India 1800-110-018
25 Syndicate Bank 1800-3011-3333
26 Union Bank of India 1800-258-6400
27 YES BANK 1800-3000-1113


If this problem has happened to him, if he has been victim of more money cuts in giving money through FASTag.

So you can lodge your complaint on the helpline numbers of these various banks.

For complaints related to FASTag, facility has been given to complain within the Dispute column on its portal and app.

But the big thing is that due to lack of complete information, all the facilities are proving bleak for truck drivers.

By visiting this, one can still file a complaint online. Registration on this is done on the basis of OTP.

In addition, Wheels has introduced an ‘Auto Refund‘ feature for Fastag users released by it.

This facility will inform people about wrong toll cuts and their money will also be returned automatically.

Last Updated on March 5, 2021 by admin

I am Enthusiastic and Passionate about Writing Techie news like Gadgets, Smartphones, Esports, Telecom, Apps, Auto and more.

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